Privacy Policy

1About this policy

INFLX is operated by Omnara India Private Limited (CIN U63120AP2026PTC125275), with its registered office at Door No. 10-40, Middeladon, Medarametla, Korisapadu, Bodduvaripalem, Ongole, Prakasam – 523212, Andhra Pradesh, India. This policy explains how we collect, use and protect personal information across the INFLX website and mobile applications. It takes effect on 1 August 2026.

By using INFLX, you agree to this policy. Please read it together with our Terms of Use and our Cookie Policy.

2Information we collect

We collect information that you provide to us, information generated when you use the platform, and information we receive from service providers acting on our behalf.

• Account information — such as your name, mobile number, email address, city, and the business or creator profile details you provide.
• Transaction information — such as orders, bookings, campaigns, offers, payments, commissions and payouts.
• Content you upload, publish or submit on the platform.
• Payment information — processed by our payment partner. We do not store complete card details.
• Technical information — such as device type, application version, IP address and usage activity.
• Location information, where you choose to share it.
• Communications with us, including support requests, feedback and complaints.

We collect only what we reasonably need for the purposes described in this policy.

3How we use information

We use personal information for the following purposes.

• To create and manage your account, and to verify your identity.
• To operate, maintain and improve the platform and its features.
• To process transactions, payments, commissions, payouts and applicable taxes.
• To organise and personalise the content and offers shown to you.
• To communicate with you about your account, transactions and service updates.
• To detect, prevent and investigate fraud, misuse and security incidents.
• To comply with applicable laws and to respond to lawful requests.

We may use automated tools, including artificial intelligence, to support these purposes. We do not sell your personal information, and we do not use it for third-party advertising.

4Cookies and similar technologies

We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how the platform is used.

You can manage cookies through your browser or device settings. Our Cookie Policy explains this in more detail.

5How we share information

We share personal information only as described below, and only to the extent necessary.

• Service providers who help us operate the platform, including payment, hosting, communication and analytics providers.
• Other users, where a transaction requires it — for example, a brand and a creator working on the same campaign, or a brand fulfilling an order.
• Professional advisers, such as auditors and legal advisers.
• Authorities, where disclosure is required by law or by a valid legal request.
• A successor entity, in connection with a merger, acquisition or reorganisation.

We do not sell your personal information. Service providers act on our instructions and are required to protect the information we share with them.

6How long we keep information

We keep personal information for as long as it is needed for the purposes described in this policy, and for as long as required by applicable law.

Financial and transaction records are retained for the periods prescribed by tax and company law, and content removed following a complaint or a legal order is retained for the period required under applicable law. When information is no longer needed, we delete it or remove the details that identify you.

7Security

We follow reasonable security practices and procedures designed to protect personal information against unauthorised access, disclosure, alteration and loss.

No method of transmission or storage is completely secure. Please keep your account details and one-time passwords confidential — we will never ask you for a one-time password.

8Your rights and choices

Subject to applicable law, you may:

• Request access to the personal information we hold about you.
• Request that inaccurate or incomplete information be corrected or updated.
• Request deletion of your personal information, and close your account.
• Withdraw consent where we rely on it, at any time.
• Nominate another person to exercise your rights on your behalf.
• Raise a complaint with our Grievance Officer.

To make a request, write to contact@inflx.in or use the options available in the app. We may verify your identity before acting on a request. Some information may be retained where we are required or permitted by law to keep it. You can also close your account at Delete My Account.

9Children

INFLX is intended for users aged 18 and above. We do not knowingly collect personal information from children.

We do not track children or direct advertising at them. If you believe a child has provided personal information to us, please contact us and we will take appropriate steps to remove it.

10Changes to this policy

We may update this policy from time to time. When we do, we will publish the revised version on this page with a new effective date.

Where changes are significant, we will notify you through the platform or by other means before they take effect.

11Contact us

For questions about this policy or about your personal information, contact us at contact@inflx.in or +91 86394 48121.

We acknowledge complaints within 24 hours and work to resolve them within 7 days, in line with applicable law. The full process is at Grievance Redressal.