Legal & Policies

INFLX connects brands, creators and shoppers. Because those three sides owe each other different things, we publish terms for each rather than one document that covers none of them well. Everything below is written in plain English.

Policies

The rules that apply to everyone using INFLX.

Privacy PolicyWhat information we collect, how we use it, and the choices you have.Everyone who uses INFLX — brands, creators and shoppers.Terms of UseThe agreement between you and us — who can use INFLX, what you may and may not do, and how money and disputes work.Everyone who uses INFLX — brands, creators and shoppers.Cookie PolicyThe cookies and similar technologies INFLX uses, what they are for, and how to control them.Anyone visiting the INFLX website or using the INFLX apps.Refund & Cancellation PolicyWhen you can cancel, what you can return, how refunds work and how long they take.Shoppers who buy, book or pre-book through INFLX, and the brands who sell to them.Community GuidelinesWhat you can post on INFLX, how to behave, what happens when a rule is broken, and how to appeal.Everyone who posts, sells or buys on INFLX.

Agreements

Terms written for a specific side of the platform.

Creator AgreementThe rules for creators — offers, content, disclosure, commission and payouts.Every creator who accepts a campaign offer or earns commission on INFLX.Brand AgreementThe rules for brands — listings, pricing, campaigns, and what you owe creators and shoppers.Every business with a brand account on INFLX.Content & Intellectual Property PolicyWho owns the content and the brands on INFLX, and what each of us is allowed to do with them.Everyone who uses INFLX — brands, creators, shoppers and anyone who posts anything here.Advertising & Sponsored Content DisclosureHow to label paid posts on INFLX — what counts as a paid connection, which labels to use, and where they must appear.Creators who post about brands, and the brands who pay them. Shoppers can use it to check whether a post was declared.Copyright & Takedown PolicyHow to report content that infringes your copyright, and what we do about it.Rights holders reporting infringement, and anyone whose content has been reported.

Transparency

How the platform makes decisions that affect you.

How Ranking & Recommendations WorkHow we decide what you see first, what influences it, and what does not.Shoppers browsing INFLX, and the brands and creators whose products appear.

Need something done, not read?

Raise a grievanceReport a problem to our Grievance Officer. Acknowledged within 24 hours.Delete my accountErase your INFLX account and the data attached to it.Contact usCustomer care, registered office and how to reach the right team.